New organisation, new systems for competing global markets

" Supermarket trolleys: millions are used everyday – but do you know who makes them?”

Leading supplier of wire and wire mesh, Farame S.A., was founded in 1983, in Portugal. It mainly focuses on manufacturing supermarket trolleys, but it also works in other market segments such as the car industry, postal services and logistics. In 2003 its sales reached € 11.7 million.

Facing the immininet growth of its organisational structure, the implementation of a Management Innovating System (MIS) became necessary. With the help of management consultancy firm, Mercal both its competence and positioning in global markets were vastly improved.

The system is extremely innovative in Portugal as it simultaneously involves three areas: Quality, Environment and Health & Safety at Work, establishing organisational improvements at various levels. With the development of the management integrated system Farame was able to increase its productivity and profitability.

The MIS was optimised and adjusted facing new management objectives and when it became necessary, to monitor Farame’s Strategic and Operational Plans.

Completed by: Mercal Gestao e Marketing Internacional